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Agent Cost OPTIMIZED Agent Productivity MAXIMIZED

In India, Business Process Outsourcing (BPO) is the fastest growing segment of the ITES (Information Technology Enabled Services) industry. With increasing off-shore business opportunities, the business process should highly be customer friendly and easy to connect. The response time to clients and team should be short and smooth. Regardless of geographical boundaries call-centres should opt for advanced solutions which enable and empower their business processes.

NEOX Offers

Workforce optimization
Lead Generation
Voice Blaster
CRM integration
Skill based Routing
Inbound / Outbound
IVR based Auto attended system
LIVE Dashboard

our Clients

Case Studies

OZ Telefield

Oz Telefield Services

Existing system in Oz Telefield Services was very complex, with lot of software interfaces to manage day to day operations.